Customer Feedback Routing

Route customer feedback
to the right team, automatically

Set keyword rules once. Bug reports go to engineering, feature requests go to product — no manual triage, no missed feedback.

Get started for $22/mo

Cancel anytime. No contracts.

⚡
Keyword rules
Match on any word or phrase and route to Slack, email, or webhook.
📬
Webhook intake
Receive feedback from Intercom, Typeform, or any HTTP source.
📊
Routing history
Full log of every match so nothing falls through the cracks.
Pro Plan
$22
/month
  • ✓ Unlimited keyword rules
  • ✓ Slack & email notifications
  • ✓ Webhook intake endpoints
  • ✓ Full routing history
  • ✓ Priority support
Start now

FAQ

How do I send feedback into the system?
Each account gets a unique webhook URL. Point any tool — Intercom, Typeform, Zapier — at that URL and feedback flows in automatically.
Can I have multiple rules for the same keyword?
Yes. Rules are evaluated in priority order and you can route a single piece of feedback to multiple destinations simultaneously.
What happens if no rule matches?
Unmatched feedback lands in a catch-all inbox so nothing is ever lost. You can set a default destination or review them manually.